Here is a glimpse of some of the design thinking process.
Design is a team sport. I help translate business strategy into product roadmaps by facilitating collaborative, in-depth conversations with Cross-functional team, as well as liaison with engineers to design a great experience. Here is a glimpse of some of the design thinking workshops I have led to uncover answers to challenging problems and inform product vision – ranging from design sprints to co-creation workshops, customer journey mapping, and more.
Service Blueprint Overview
Experiential service blueprint for universal studio Halloween theme projects
Experience Mapping
Customer journey mapping exercise conducted for visualizing an end-to-end experience for clients and design partners.
Pestle Diagnosis
Together with team, I diagnose problems and identify opportunities by digging into insights and building upon others’ knowledge.