Here is a glimpse of some of the design thinking process.​

Design is a team sport. I help translate business strategy into product roadmaps by facilitating collaborative, in-depth conversations with Cross-functional team, as well as liaison with engineers to design a great experience.
Here is a glimpse of some of the design thinking workshops I have led to uncover answers to challenging problems and inform product vision – ranging from design sprints to co-creation workshops, customer journey mapping, and more.

Service Blueprint Overview

Experiential service blueprint for universal studio Halloween theme projects

Experience Mapping

Customer journey mapping exercise conducted for visualizing an end-to-end experience for clients and design partners.

Pestle Diagnosis

Together with team, I diagnose problems and identify opportunities by digging into insights and building upon others’ knowledge.